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Support / Bob PetHair / Replace the Screen

Replace the Screen

What You Need: (click to shop)

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Phillips Head Screwdriver

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Flat-Head Screwdriver

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Display Screen

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The side brush pictures, diagrams, videos, and training material in this guide do not reflect the design of the actual product. The side brush has an enhanced 360 degrees design.

This instructional guide applies to older versions of Bob PetHair with serial numbers beginning with the number "2XX1" (X refers to a letter or digit). Bob's serial number is located on the inside of his cover. To find it, remove his dustbin and flip him over.

If you have a 2000 series Bob PetHair (Bob's serial number starts with 2000), watch this video for replacing Bob's screen: https://youtu.be/diRTaPyNzs4

To replace the screen on Bob PetHair, you will need a Phillips head screwdriver, a flat head screwdriver, and a new wheel.

Before starting any repair on Bob, turn his side power switch OFF and remove his dustbin.

Then, flip Bob over onto a flat surface and remove his main brush using the flat head screwdriver.

Keep all removed screws and parts safely aside, as they may be needed for later reasse mbly.

Use a Phillips head screwdriver to remove the 6 screws on Bob’s underside that hold him together.

One screw on each side of the front wheel. One screw to the right of the main brush motor.

One screw on each side of the dustbin. The final screw is in the brush compartment.

Bob’s cover is no longer secured, so hold the top and bottom together as you carefully flip him back onto his wheels.

Grip Bob’s cover from the back and lift up to expose the mainboard.

Slide the power inlet down and tuck it somewhere safe to avoid compressing its wires.

To detach Bob’s cover completely, disconnect 4 circuit plugs:

Two at the lower edge of the mainboard, near the wheels.

And two more at the top edge, near the bumper.

Bob’s cover is now completely detached

Now that you’ve detached Bob’s cover, flip it over onto a flat surface to see the interior.

Then, remove the four screws securing Bob’s screen and keep them nearby for the next step.

Move all wires out of the way as you lift the screen out.

Place the new screen facedown in the open space and align it with the screw posts on Bob’s cover. You may wish to lift the lid slightly to allow space for the docking sensor.

Once the screen lies flat, install the four screws removed previously.

Now you’re ready to close the cover.

Reattach all 4 circuit plugs connecting Bob’s cover to the mainboard.

2 connect to the top edge of the mainboard, and 2 more that connect to the bottom edge.

Remember to slide the power inlet back into its space on Bob’s cover.

Align the cover’s edges precisely. Then, flip Bob over onto a flat surface.

Reinstall all 6 screws previously removed from Bob’s underside.
Ensure that no wires are compressed in the main brush compartment or visible at the edges of the bumper.

If so, take a step back and lift the cover to tuck the wires into the appropriate spaces.

Install the main brush and dustbin before your next use and Bob is completely re-assembled.

Turn the side power switch back on and congratulations! You’ve just replaced Bob’s screen. Happy cleaning!

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For help from a human, contact us at support@bobsweep.com or 1-888-549-8847.

Our business hours are Monday – Friday, 9 a.m. – 5 p.m. PT.​

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